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Iridium Help & Support
| Iridium Help & Support |  |
When I turn on my Iridium phone, I am prompted to enter a PIN-code. What is it?
It means your SIM-card is protected by a PIN-code. The default PIN-code is 1111. To protect your phone and account from unauthorized use we suggest you set up (and memorize) a new PIN-code for your SIM-card (see page 133 of the user guide).
How should I dial telephone numbers from my Iridium phone?
All telephone numbers should be dialed in the following format:
Examples: 0014807525105 or +14807525105 (a US number), 00496313522000 or +496313522000 (a number in Germany).
How to send a FREE text message to an Iridium phone?
One can send a FREE text message to an Iridium phone by visiting the Iridium Send SMS page.
How to test my Iridium phone and service for FREE?
By dialing 00-1-480-752-5105 from their satellite phone, Iridium subscribers can verify that their phone is working properly and familiarize themselves with the phone's operation - all free of charge. Callers will hear a recorded message confirming that their call was completed and offering quick tips on proper handset usage. This automated service allows subscribers to test their phones whenever and wherever they like.
How to send a free SMS to Iridium phones via email?
Create a new email message addressed to 8816XXXXXXXX@msg.iridium.com , enter your message in the body of the email and send your email. Any text placed within the subject line will not transmit.
What is Two-Stage Calling To Iridium Phone?
Two-Stage Calling allows to call an Iridium phone via a US-based telephone number without incurring high charges of calling to satellite phones. The cost of the call is charged to the Iridium subscriber.
- Dial 1-480-768-2500 from your landline or cell phone, you should hear the following message: "Welcome to the Iridium Satellite Global Network".
- Enter the Iridium 12 digit satellite phone number (8816XXXXXXXX) you would like to reach.
How to setup the SMS Service Center Number?
Iridium subscribers must enter the SMS service center number prior to sending the first SMS message.
To enter the Service Center Number:
1. Press the 'Envelope' key on your Iridium phone.
2. Scroll to 'Message Settings'. Press OK.
3. Scroll to 'Service Center'. Press OK.
4. Enter 00881662900005 or +881662900005. Press OK.
This must only be done once, after which the Service Center number is stored in the phone.
It means your SIM-card is protected by a PIN-code. The default PIN-code is 1111. To protect your phone and account from unauthorized use we suggest you set up (and memorize) a new PIN-code for your SIM-card (see page 133 of the user guide).
How should I dial telephone numbers from my Iridium phone?
All telephone numbers should be dialed in the following format:
- 00[country code][area code][phone number], OR
- +[country code][area code][phone number]
Examples: 0014807525105 or +14807525105 (a US number), 00496313522000 or +496313522000 (a number in Germany).
How to send a FREE text message to an Iridium phone?
One can send a FREE text message to an Iridium phone by visiting the Iridium Send SMS page.
How to test my Iridium phone and service for FREE?
By dialing 00-1-480-752-5105 from their satellite phone, Iridium subscribers can verify that their phone is working properly and familiarize themselves with the phone's operation - all free of charge. Callers will hear a recorded message confirming that their call was completed and offering quick tips on proper handset usage. This automated service allows subscribers to test their phones whenever and wherever they like.
How to send a free SMS to Iridium phones via email?
Create a new email message addressed to 8816XXXXXXXX@msg.iridium.com , enter your message in the body of the email and send your email. Any text placed within the subject line will not transmit.
What is Two-Stage Calling To Iridium Phone?
Two-Stage Calling allows to call an Iridium phone via a US-based telephone number without incurring high charges of calling to satellite phones. The cost of the call is charged to the Iridium subscriber.
- Dial 1-480-768-2500 from your landline or cell phone, you should hear the following message: "Welcome to the Iridium Satellite Global Network".
- Enter the Iridium 12 digit satellite phone number (8816XXXXXXXX) you would like to reach.
How to setup the SMS Service Center Number?
Iridium subscribers must enter the SMS service center number prior to sending the first SMS message.
To enter the Service Center Number:
1. Press the 'Envelope' key on your Iridium phone.
2. Scroll to 'Message Settings'. Press OK.
3. Scroll to 'Service Center'. Press OK.
4. Enter 00881662900005 or +881662900005. Press OK.
This must only be done once, after which the Service Center number is stored in the phone.
